Do you want to create an administrator user role for support, to help you solve an issue?
Offering your website access to the support team is critical when you’re facing issues; however, protecting your personal login information also becomes critical.
To resolve this, we recommend using a separate login for support access. This way, you not only safeguard your data but also enable the experts to troubleshoot any problems you face.
But how to create a separate anadmin user for support? Let’s find out!
How to Create An Administrator User Role For Support #
This document will walk you through the simple steps of setting up a dedicated admin user for support in WordPress.
Step 1: From the WordPress dashboard, hover over the Users Menu and click on Add New User.
Step 2: Next, fill in the required fields, such as username, email address, and password. Also, ensure the role dropdown is set to Administrator to grant full administrative privileges.
If you wish, you can choose to send the new user an email notification containing their login details.
Next, scroll down to the bottom of the page and click on the Add New User button.
After the successful creation of the admin user, click on All Users from the dashboard to view all the users and their roles.
That’s it! This is how you can add an admin user role for support in WordPress. Once the support team solves the issue, you can delete this temporary account.
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